Broil King Crown Pellet 500 Smoker and Grill

Introducing the Broil King Crown Pellet 500 Smoker and Grill – your one-stop shop for backyard grilling, smoking, and roasting. Whether you’re an experienced grill master or just getting started, the Crown Pellet 500 will help you take your cooking to the next level. With a digital control panel and advanced smart cooking functions, each meal you create is perfectly cooked just the way you like it every time.

You’ll love impressive features like 550 square inches of primary cooking space, heavy duty cast iron cooking grids that are reversible for grilling or smoking and large capacity pellet hopper for up to 18 lbs of wood pellets. Plus, the premium rotisserie kit with electric motor makes it easy to roast any kind of meat perfectly. Craft your delicious creations with complete confidence thanks to the durable 1.5mm/16 gauge steel construction throughout the entire grill.

The best part about this smoker and grill combo is how great it looks! Impress your friends and family with this amazing piece of machinery that combines convenience with aesthetic appeal. Make every BBQ a beautiful sight when you fire up the Broil King Crown Pellet 500 smoker and grill.

Key Features

• Heavy-Duty Construction - Heavy-gauge steel construction for proven durability
• Easy to Use - Cook your favorite foods with the touch of a dial
• Convenient Quick Set Buttons - Pre-programmed temperature buttons for smoking, roasting, and grilling
• Timer and Stopwatch - Program and set the grill for perfect results every time
• Integrated Meat Probes - Monitor the internal temperature of food with ease
• Large Hopper - Hold up to 18 pounds of fuel pellets
• App Enabled - Control what you're cooking with the convenient Broil King smartphone app

Specifications

Manuals

Broil King Crown Pellet 500 Smoker and Grill Assembly Manual

Warranty

All Broil King models come with a warranty from the date of purchase and depends on the year that the model was produced. The following warranty applies to all Broil King products produced after 2021.

The warranty includes free repair or replacement of any parts that may be defective under normal domestic use. The warranty is only extended to the original purchaser, as noted in the registration and used exclusively by the original purchaser in the country of purchase. 

For more information or details on warranties for older models, please refer to your barbecue's owner's manual.

What is Not Covered

Warranty does not cover failures or operating difficulties due to accident, abuse, misuse, alteration, misapplication, vandalism, improper installation or maintenance, failure to perform normal and routine maintenance (including damage caused by insects in the burner tubes), deterioration or damage from severe weather conditions such as hail, hurricanes, earthquakes or tornadoes, discoloration from exposure to chemicals either directly or in the atmosphere. 

Additionally, the warranty does not include shipping or transportation costs, removal or re-installation costs, labor costs for installation and repair, cost of service calls, or liability for indirect or consequential damages. 

The warranty also does not cover products that are used as a communal amenity or gas grills not directly used and maintained by the original purchaser.

If you have any questions about your Broil King warranty please contact us at  sales@theflawlesshost.com or give us a call at 1-747-318-3714.

Returns & Refunds

• You can cancel your order prior to shipping for no charge
• All returns must be postmarked within thirty (30) days of the delivery date
• You can return your order for a refund or exchange
• Once your return is approved, your item must be returned within 10 days
• All returned items must be in new and unused condition, inclusive of all original packaging, assembling instructions, included manuals, tags and labels
• All returned Broil King products are subject to a 20% restocking fee
• You will be responsible for all return shipping costs
• There are no returns on custom products
• For damaged or missing items, and instructions on how to initiate a return please see our Return & Refund Policy

Shipping

Processing and Delivery Times

- Once you place your order, you will receive an order confirmation email.

- All orders are processed within 1-2 days. Free standard shipping typically takes between 5-8 days.

- If we are experiencing a high volume of orders, shipments may be delayed for a few days.

Shipping Locations

We do not ship outside the USA.

Shipping Carriers

The Flawless Host ships all orders via USPS, UPS, FedEx, and DHL depending on the supplier and the location of the customer.

Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number to track your order via the carrier. Once you receive your tracking number, please allow up to 48 hours for the tracking portal to update.

Missing Orders

If your order is not received for any reason, please email us at sales@theflawlesshot.com or call us at 1-747-318-3714 and we will help file an insurance claim. Please include your name, address, phone number and order number.

Damaged Orders

- Prior to signing for your purchase, please carefully inspect the packaging for any damage.

- If your package arrives with major damage, please take photos of every side of the shipment and write ‘Shipment Damaged’ on the Bill of Lading (BOL) provided by the courier. You also have the right to refuse the delivery. Please email us immediately at sales@theflawlesshost.com with all of your photos, order number, name, shipping address and phone number.

- If your package arrives with minor damage, please take photos of every side of the shipment and write ‘Received with Possible Concealed Damage’ on the Bill of Lading. If you notice any damage upon opening, please email us immediately at  sales@theflawlesshost.com with all of your photos, order number, name, shipping address, phone number, and a copy of the Bill of Lading.

- Depending on the extent of the damage, we can either arrange for a replacement or refund within seven (7) business days.

- If we do not receive any contact from you within 48 hours, we will assume that the order arrived in good condition and with all included parts.

- If you believe the product is defective, please email us immediately at  sales@theflawlesshost.com and we will work with you to resolve the issue. Please include your order number, name, address, phone number, a brief description of the issue and any relevant photos.

- Please keep all packaging until you are confident in your purchase. You will be responsible for any additional charges or restocking fees as a result of incomplete packaging.

All Other Questions

For any other questions regarding shipping, please email us at sales@theflawlesshot.com or call us at 1-747-318-3714 and we will help however we can!