Broil King Gem 310 Grill

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Broil King Gem 310 Propane Gas Grill

 

Introducing the Broil King Gem 310 Propane Gas Grill! The perfect addition to your summer barbecues, it is packed with innovative features that have been designed specifically to give you the best grilling experience possible.

Say goodbye to guesswork thanks to its Sure Lite electronic ignition system and three stainless steel burners delivering up to 24,000-BTUs of heating power. With 295 square-inches of primary cooking area, you’ll be able to serve a whole bunch of burgers and brats all at once! And don’t worry about enduring the hotter temperatures with ease, thanks to its stainless steel Flav-R-Wave™ cooking system and Therma-Cast™ aluminum cook box.

This grill also has porcelain-coated cast iron cooking grids than can withstand wear and tear easily – not only will this help you grill without worrying but ensures a safe surface for dining as well. In addition, it comes with resin side shelves so that you can place all your perfectly grilled goodies safely rather than on a flat surface or even the table itself! Combining style with function, the Broil King Gem 310 Propane Gas Grill is a must have for entertaining friends and family alike this summer season.

 

 

Key Features

 

• Heavy-Duty Construction - Cast aluminum construction for superior durability
• Unique Cooking System - Flav-R-Wave cooking system offers superior heat distribution; Vaporizes drippings to infuse foods with flavor
• High-Performance Burners - Patented Dual-Tube burners feature premium construction and tube-in-tube side-ported design for even heating
• Precision Control - Linear-Flow valves with 180-degree Sensi-Touch control knobs for precise temperature control
• Electronic Ignition - Sure-Lite electronic ignition offers easy lighting every time

 

 

Specifications

 

Fuel Type Propane
Series Gem
Manufacturer Part Number 814154
Made in USA Yes
Configuration
Freestanding
Overall Length 21 inches
Overall Width 45.3 inches
Overall Height 42.6 inches
Number of Burners 3 Burners
Cooking Grid Dimensions
21 x 12.25-Inches
Main Grilling Area 295 Sq. in.
Secondary Grilling Area 131 Sq. In.
Total Grill Area 426 Sq. In.
Weight 68 lbs

 

 

Manuals

 

Gem 320 Manual

 

 

Warranty

 

All Broil King models come with a warranty from the date of purchase and depends on the year that the model was produced. The following warranty applies to all Broil King products produced after 2021.

 

The warranty includes free repair or replacement of any parts that may be defective under normal domestic use. The warranty is only extended to the original purchaser, as noted in the registration and used exclusively by the original purchaser in the country of purchase. 

 

For more information or details on warranties for older models, please refer to your barbecue's owner's manual.

 

Imperial, Regal, Baron Crown, Signet, Monarch Sovereign Gem Porta-Chef Keg
Smoke, Regal, Pellet, Crown Pellet
Stainless Steel / Porcelain Steel Lid Components Lifetime Lifetime Lifetime 10 Years 10 Years
Cast Aluminum Cookbox / Components Lifetime Lifetime Lifetime 10 Years 10 Years
Stainless Steel Cookbox Lifetime Lifetime 10 Years 5 Years
Steel Cookbox 5 Years
Cast Stainless / Stainless Steel Grids 15 Years 5 Years 5 Years 2 Years 3 Years
Cast Iron Grids 2 Years 2 Years 2 Years
Stainless Steel Flav-R-Wave 15 Years 3 Years 5 Years 2 Years 2 Years
Dual Tube Burners 15 Years 10 Years 10 Years 5 Years
Stainless Steel Main Burners 5 Years 5 Years
Side Burner 15 Years 2 Years 2 Years 2 Years 2 Years
Rear Burner 15 Years 10 Years 10 Years
Infrared Side Burner (excluding Screen) 15 Years
Stainless Steel Components 15 Years 5 Years 5 Years
Remaining Parts and Paint 15 Years 2 Years 2 Years 2 Years 2 Years 2 Years 3 Years


 

What is Not Covered

 

Warranty does not cover failures or operating difficulties due to accident, abuse, misuse, alteration, misapplication, vandalism, improper installation or maintenance, failure to perform normal and routine maintenance (including damage caused by insects in the burner tubes), deterioration or damage from severe weather conditions such as hail, hurricanes, earthquakes or tornadoes, discoloration from exposure to chemicals either directly or in the atmosphere. 

 

Additionally, the warranty does not include shipping or transportation costs, removal or re-installation costs, labor costs for installation and repair, cost of service calls, or liability for indirect or consequential damages. 

 

The warranty also does not cover products that are used as a communal amenity or gas grills not directly used and maintained by the original purchaser.

 

If you have any questions about your Broil King warranty please contact us at  sales@theflawlesshost.com or give us a call at 1-747-318-3714.

 

 

Returns & Refunds

 

• You can cancel your order prior to shipping for no charge
• All returns must be postmarked within thirty (30) days of the delivery date
• You can return your order for a refund or exchange
• Once your return is approved, your item must be returned within 10 days
• All returned items must be in new and unused condition, inclusive of all original packaging, assembling instructions, included manuals, tags and labels
• All returned Broil King products are subject to a 20% restocking fee
• You will be responsible for all return shipping costs
• There are no returns on custom products
• For damaged or missing items, and instructions on how to initiate a return please see our Return & Refund Policy

 

 

Shipping

 

Processing and Delivery Times

 

- Once you place your order, you will receive an order confirmation email.

- All orders are processed within 1-2 days. Free standard shipping typically takes between 5-8 days.

- If we are experiencing a high volume of orders, shipments may be delayed for a few days.

 

Shipping Locations

 

We do not ship outside the USA.

 

Shipping Carriers

 

The Flawless Host ships all orders via USPS, UPS, FedEx, and DHL depending on the supplier and the location of the customer.

 

Tracking Your Order

 

Once your order has shipped, you will receive an email with a tracking number to track your order via the carrier. Once you receive your tracking number, please allow up to 48 hours for the tracking portal to update.

 

Missing Orders

 

If your order is not received for any reason, please email us at sales@theflawlesshot.com or call us at 1-747-318-3714 and we will help file an insurance claim. Please include your name, address, phone number and order number.

 

Damaged Orders


- Prior to signing for your purchase, please carefully inspect the packaging for any damage.

- If your package arrives with major damage, please take photos of every side of the shipment and write ‘Shipment Damaged’ on the Bill of Lading (BOL) provided by the courier. You also have the right to refuse the delivery. Please email us immediately at sales@theflawlesshost.com with all of your photos, order number, name, shipping address and phone number.

- If your package arrives with minor damage, please take photos of every side of the shipment and write ‘Received with Possible Concealed Damage’ on the Bill of Lading. If you notice any damage upon opening, please email us immediately at  sales@theflawlesshost.com with all of your photos, order number, name, shipping address, phone number, and a copy of the Bill of Lading.

- Depending on the extent of the damage, we can either arrange for a replacement or refund within seven (7) business days.

- If we do not receive any contact from you within 48 hours, we will assume that the order arrived in good condition and with all included parts.

- If you believe the product is defective, please email us immediately at  sales@theflawlesshost.com and we will work with you to resolve the issue. Please include your order number, name, address, phone number, a brief description of the issue and any relevant photos.

- Please keep all packaging until you are confident in your purchase. You will be responsible for any additional charges or restocking fees as a result of incomplete packaging.

 

All Other Questions

 

For any other questions regarding shipping, please email us at sales@theflawlesshot.com or call us at 1-747-318-3714 and we will help however we can!

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