Bring the beauty and charm of a real wood-burning fire to your outdoor space with the Empire Carol Rose 36 Inch Premium Outdoor Millivolt Fireplace. Crafted from sleek, corrosion-resistant stainless steel and ventless, this fireplace adds an ambiance of luxury to any outdoor area and is perfect for both intimate and entertaining situations. Enjoy the convenience and flexibility of the millivolt control with On/Off switch while enjoying the warmth and artistry of your very own outdoor fireplace.
The Empire Carol Rose 36 Inch is designed for easy outdoor installation, with its valve and controls concealed beneath the floor for safe, out of sight operation. The fireplace also ships with a mesh screen, brick liner, and a five year limited warranty for your peace of mind. Plus, for those extra special occasions, the Empire Carol Rose 36 Inch Premium Outdoor Millivolt Fireplace even includes a clear protective film on its stainless steel, delicately protecting it from the elements until you're ready to light a cozy fire. Experience the beauty of a real, outdoor fire all year round with the Empire Carol Rose 36 Inch Premium Outdoor Millivolt Fireplace.
• Stainless steel construction
• Ventless fireplace for outdoor installation
• Millivolt control with On/Off switch
• Valve and controls concealed beneath the fireplace floor
• May ship with clear protection film on stainless steel -remove before lighting fireplace
• Included items: outdoor stainless fireplace, mesh screens and brick liner
• Five year limited warranty
| Fuel Type: | Natural Gas / Propane |
| Valve Type: | Millivolt |
| Air Shutter Opening: | 1/8 Inch Open |
| Maximum Input BTU: | 50000 |
| Minimum Input BTU: | 38000 |
| Dimensions: | |
| Width: | 41 Inch |
| Height: | 36 Inch |
| Depth: | 19 1/4 Inch |
• Any product that is intended for outdoor use is provided with a guarantee of a 5-year limited warranty. This warranty covers any manufacturing defects that might occur within this period, offering you peace of mind for five years.
• Similarly, all remote control devices and lighting systems come with their own assurance in the form of a 1-year limited warranty. This means for one year after your purchase, we've got you covered if any issues arise due to manufacturing faults.
If you have any questions about your Empire Warranty please contact us at sales@theflawlesshost.com or give us a call at 1-747-318-3714.
• You can cancel your order prior to shipping for no charge
• All returns must be postmarked within thirty (30) days of the delivery date
• You can return your order for a refund or exchange
• Once your return is approved, your item must be returned within 10 calendar days
• All returned items must be in new and unused condition, inclusive of all original packaging, assembling instructions, included manuals, tags and labels
• All returned products are subject to a 20% restocking fee
• You will be responsible for all return shipping costs
• There are no returns on custom products
• For damaged or missing items, and instructions on how to initiate a return please see our Return & Refund Policy
We’re here to help! Please contact us at any time at sales@theflawlesshost.com to discuss a return.
• Once you place your order, you will receive an order confirmation email.
• All orders are processed within 1-2 days. Free standard shipping typically takes between 5-8 days.
• If we are experiencing a high volume of orders, shipments may be delayed for a few days.
We do not ship outside the USA.
The Flawless Host ships all orders via USPS, UPS, FedEx, and DHL depending on the supplier and the location of the customer.
Once your order has shipped, you will receive an email with a tracking number to track your order via the carrier. Once you receive your tracking number, please allow up to 48 hours for the tracking portal to update.
If your order is not received for any reason, please email us at sales@theflawlesshot.com or call us at 1-747-318-3714 and we will help file an insurance claim. Please include your name, address, phone number and order number.
• Prior to signing for your purchase, please carefully inspect the packaging for any damage.
• If your package arrives with major damage, please take photos of every side of the shipment and write ‘Shipment Damaged’ on the Bill of Lading (BOL) provided by the courier. You also have the right to refuse the delivery. Please email us immediately at sales@theflawlesshost.com with all of your photos, order number, name, shipping address and phone number.
• If your package arrives with minor damage, please take photos of every side of the shipment and write ‘Received with Possible Concealed Damage’ on the Bill of Lading. If you notice any damage upon opening, please email us immediately at sales@theflawlesshost.com with all of your photos, order number, name, shipping address, phone number, and a copy of the Bill of Lading.
• Depending on the extent of the damage, we can either arrange for a replacement or refund within seven (7) business days.
• If we do not receive any contact from you within 48 hours, we will assume that the order arrived in good condition and with all included parts.
• If you believe the product is defective, please email us immediately at sales@theflawlesshost.com and we will work with you to resolve the issue. Please include your order number, name, address, phone number, a brief description of the issue and any relevant photos.
• Please keep all packaging until you are confident in your purchase. You will be responsible for any additional charges or restocking fees as a result of incomplete packaging.
For any other questions regarding shipping, please email us at sales@theflawlesshot.com or call us at 1-747-318-3714 and we will help however we can!