Primo Oval XL 400 28 Inch Ceramic Kamado Charcoal Grill

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Primo Oval XL 400 28 Inch Ceramic Kamado Charcoal Grill


Introducing the Primo Oval XL 400 28 Inch Ceramic Kamado Charcoal Grill, the perfect all-in-one grilling solution for your outdoor cooking needs. This premium-grade ceramic grill is composed of a proprietary blend of natural materials and has undergone quality-controlled production processes with an unmatched firing temperature, making it significantly more efficient than other grills. With this one grill, you can do it all – grill, bake, roast or smoke using less fuel while reaching your desired temperature faster than ever before.

This phenomenal grill also allows for exceptional temperature control from as low as 150°F to well over 850°F depending on what you’re making. The patented oval shape offers exceptional efficiency and true two-zone cooking, so now you can roast and grill simultaneously! Plus the combination of the ceramic shell and 100% natural lump charcoal creates juicier food and unbeatable wood-fired flavor that gas and metal grills just cannot replicate.

With its versatility and outstanding flavors, the Primo Oval XL 400 28 Inch Ceramic Kamado Charcoal Grill will take your outdoor cooking experience to the next level!



Key Features


Premium-Grade Ceramic

• Primo ceramic grills are composed of a proprietary blend of natural materials to make the highest grade of ceramics available for superior heat and moisture retention.
• Combined with quality-controlled production processes and an unmatched firing temperature, our ceramics are significantly more efficient than other grills. Use less fuel, reach your desired temperature faster and reduce your cooking time with Primo.


Multiple Cooking Methods

• Grill, Bake, Roast, or Smoke All on the Same "Grill . Primo ceramic grills work like a grill, an oven, a roaster, and a smoker. Simply choose a cooking configuration to meet your needs and cook any recipe...from steaks to bread to beef brisket.


Exceptional Temperature Control

• Cook as low as 150°F to smoke a salmon or to well over 850°F for sizzling ribeyes. Or cook "low and slow for multiple hours to enjoy a succulent leg of lamb or tender pulled pork.


Patented Oval Shape

• The unique oval shape offers exceptional cooking efficiency and true two-zone cooking. Two distinct cooking zones allows you to grill and roast simultaneously. Round ceramic grill companies can make the claim, but Primo is the only one that delivers.


Amazing Flavor

• The combination of the ceramic shell and 100% natural lump charcoal creates juicier food and true wood-fired flavor. Enjoy mouthwatering and delicious food that gas and metal grills just can't offer.


Proudly Made in the USA

• 4 out of 5 Americans prefer products made in the USA*, so it's easy to see why Primo is one of the most popular grills over its imported counterparts.
• Primo is the only ceramic grill made in America. They use domestic raw materials, and the firing and assembly all take place at their headquarters in Tucker, Georgia.
• They are extremely proud of the American ingenuity and quality craftsmanship in each of our ceramic grills.





Cooking Area: 400 Sq. In.
Rack System: 280 Sq. In.
Total Cooking Area: 680 Sq. In.
Cooking Grid: 18.5" x 25"
Temperature Range: 200°F - 750°F+
Stainless Steel Bottom Vent Door: Yes
Cast-Iron Chimney Top Vent: Yes
True Precision Temperature Gauge: Yes
Hands Free, Auto Locking Hinge System: Yes
Cool-Touch, Ergonomic Handle: Yes
Insulating Felt Gasket: Yes
Quick-Clean, Porcelain Coated Cooking Grids: Yes
Dimensions and Weights
Overall Width: 28"
Overall Depth: 21.5"
Overall Height: 27.5"
Clearance Behind Grill: 12" Required
Weight: 230 lbs





Specification Sheet
Quick Start guide
Owner's Manual





Limited Lifetime Parts  

• All ceramic parts


Limited 5-Year Parts (Against Rust-Through) 

• All metal parts (excluding cast-iron parts)


Limited 1-Year Parts (Against Rust-Through) 

• All cast-iron parts

• All other parts & accessories (unless specified)


Limited 30 Day Parts

• Felt gaskets




The original purchaser of the grill is extended a warranty, with details provided in the unit's manual.

This warranty covers metal surface failures caused by elements, moisture, etc., but rust, fading, and oxidation are not covered unless they cause a component to fail, and any replacement parts must be properly disposed of to maintain coverage.

International warranty claims must be submitted through a local dealer.




• Damages that might result from the use, misuse, or improper installation or storage of this appliance.
• Travel, diagnostic costs and freight charges on warranted parts to and from the factory.
• Claims that do not involve defective workmanship or materials.
• Unauthorized service or parts replacements.
• Removal and reinstallation cost.
• Inoperable due to improper or lack of maintenance.
• The costs of a service call to diagnose a problem and labor for replacement or repairs.



Returns & Refunds


• You can cancel your order prior to shipping for no charge

• All returns must be postmarked within thirty (30) days of the delivery date

• You can return your order for a refund or exchange

• Once your return is approved, your item must be returned within 10 calendar days

• All returned items must be in new and unused condition, inclusive of all original packaging, assembling instructions, included manuals, tags and labels

• All returned products are subject to a 20% restocking fee

• You will be responsible for all return shipping costs

• There are no returns on custom products

• For damaged or missing items, and instructions on how to initiate a return please see our Return & Refund Policy

We’re here to help! Please contact us at any time at to discuss a return.





Processing and Delivery Times


• Once you place your order, you will receive an order confirmation email.

• All orders are processed within 1-2 days. Free standard shipping typically takes between 5-8 days.

• If we are experiencing a high volume of orders, shipments may be delayed for a few days.


Shipping Locations


We do not ship outside the USA.


Shipping Carriers


The Flawless Host ships all orders via USPS, UPS, FedEx, and DHL depending on the supplier and the location of the customer.


Tracking Your Order


Once your order has shipped, you will receive an email with a tracking number to track your order via the carrier. Once you receive your tracking number, please allow up to 48 hours for the tracking portal to update.


Missing Orders


If your order is not received for any reason, please email us at or call us at 1-747-318-3714 and we will help file an insurance claim. Please include your name, address, phone number and order number.


Damaged Orders

• Prior to signing for your purchase, please carefully inspect the packaging for any damage.

• If your package arrives with major damage, please take photos of every side of the shipment and write ‘Shipment Damaged’ on the Bill of Lading (BOL) provided by the courier. You also have the right to refuse the delivery. Please email us immediately at with all of your photos, order number, name, shipping address and phone number.

• If your package arrives with minor damage, please take photos of every side of the shipment and write ‘Received with Possible Concealed Damage’ on the Bill of Lading. If you notice any damage upon opening, please email us immediately at with all of your photos, order number, name, shipping address, phone number, and a copy of the Bill of Lading.

• Depending on the extent of the damage, we can either arrange for a replacement or refund within seven (7) business days.

• If we do not receive any contact from you within 48 hours, we will assume that the order arrived in good condition and with all included parts.

• If you believe the product is defective, please email us immediately at and we will work with you to resolve the issue. Please include your order number, name, address, phone number, a brief description of the issue and any relevant photos.

• Please keep all packaging until you are confident in your purchase. You will be responsible for any additional charges or restocking fees as a result of incomplete packaging.


All Other Questions


For any other questions regarding shipping, please email us at or call us at 1-747-318-3714 and we will help however we can!